CRM stands for Customer Relationship Management is a business CRM software with a set of tools and processes that organize to keep track of all your customers and business connections through the entire leads quote and sales lifecycle. A good business CRM software have a big impact on how we operate a business. Business process has become more productive if the CRM software help to centralize and organise every aspect of business in one place.
A CRM software is a one-stop application for everything you need to capture and manage your customers, from building brand awareness and marketing, to finding a new lead, to manage a customer purchases or to offering service and support, through to nurturing a long-term relationship with your customer.
There are different web based CRM software providers on the market and it is depend on the owner or manager to decide which one is the best for their business needs. Many of the CRM software such as Salesforce CRM, Zoho CRM and Bitrix24 CRM available and have various features can be integrate such as social network, tasks & projects, chat & video, document management, telephony, which can be customized to meet your business requirement. For Bitrix24 CRM implementation services Click Here
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Who use CRM system?
Any company that has business that has sales, marketing, and billing teams and wants to wants to increase efficiency and maintain a relationship with their customers can benefit from using a CRM system.
- Businesses that have a marketing team
A marketing department promotes your business and drives sales of it is products or services. It provides the necessary research to identify your target customers and other audiences. When using a good CRM system can use sales information from customers records to improve their marketing campaigns.
- Businesses that have a sales team
Customer relationship management can help salespeople to identify various needs in their customers behavior it can assist them when selling products, up selling or cross selling. A sales department is the direct link between a company’s product or service and its customers. A CRM software enables sales teams to keep up to date notes on prospects to increase the likelihood of closing deals.
- Businesses that focus on customer services
Customer-focused companies show that the customer experience matters across the organization, at every step of the customer journey. For example, if a customer fill out the enquiry form from your website with their name, phone and email. The CRM system allows you to communicate directly with your customer both email phone or SMS and store all the communication with your customer in one place. This increases customer satisfaction by helping them resolve issues faster and more completely.
The Free Bitrix24 CRM System
Bitrix24 CRM software allows you to capture and store all leads from your website, live chat, social media, email inquiry, and incoming phone call and helps you improve your sales. Without CRM software, your customer data will be disorganised and disintegrate, that will place a burden on your Bitrix24 CRM with over 7,000,000 users worldwide, Bitrix24 is among top three FREE CRM systems in the global market and it comes with two way Gmail synchronization.
Bitrix24 CRM system offers you much more than just email marketing and it comes with over 35 handy tools, including quotes, invoices, sales funnel, online file storage and sharing, document management, real time communications, video conferencing and instant messaging server, email server, social network, CRM project management and human resources management system and VOIP telephony. Best of all, Bitrix24 is available as software for Share Cloud version or On Premise Self-Hosted deployment that comes with API and open source code. Migrate from cloud to your own server any time you want.
Bitrix24 CRM Product and Features
The basic cloud version of Bitrix24 CRM is free with unlimited CRM records for up to 12 people. Find out more about a Bitrix24 Free Version. Register Now or check out our videos and CRM manual for a quick start.
The value of your business
As a business owner or manager, you should take advantage of the software tools and application programs that can streamline and improve every aspect of your business operations. To make more profit in business with high speed and get more customers, to improve the product and services quality, speeding up a business process and reducing human resources in a complex environment.
For more information about the Bitrix24 CRM on Premise Demo, please Contact Us
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